1. Cancellation Eligibility

Customers can cancel an order if it has not been accepted by the seller or if the order hasn’t been shipped yet.

2. Cancellation Process

To cancel an order, customers must contact our customer service team as soon as possible with their order details for cancellation requests.

3. Cancellation After Order Shipment

If the order has already been accepted or shipped by the seller, the return policy applies. Customers can refer to our Return Policy for further details.

4. Contact Us

If there are any questions or concerns regarding our cancellation policy, customers may contact us using the information below:

3ala Mazagy

Address: 72 Gameat Aldewal, Almohandesin, 10th Floor, Office 20

Email: info@3alamazagy.com

Phone: +20 100 915 0805